Preventive Maintenance Service

Reviews

• David Friedberg

  Nov, 25 2018
  ★ ★ ★ ★ ★
  Was having a great "glamping" experience at MacDill AFB this past weekend. On Saturday, without warning, a strong gust of wind comes off the gulf and turns our Class A RV's awning frame into a pretzel. I then spent about 3 1/2 hours to try and straighten the frame so I could drive the RV home (and ultimately to a repair facility). We all know what an incredible journey getting any type of work or repair on a RV will take...and time! I was able to get the awning to where I could drive the vehicle. On Sunday, I called my insurance company. On Monday, I called numerous repair facilities. All of the "big name" places told me it would be a couple of weeks BEFORE they could even get me in for an estimate. I then called Prevention Maintenance Services and spoke to Rob. He asked if I could come in the next morning, so they could look at and assess the "awning situation." I brought the RV in on Tuesday morning. Rob and the techs IMMEDIATELY checked out the RV's damage. They knew exactly what needed to be done and what parts to order to fix the RV. Within less than an hour, he ordered the parts and talked to my insurance rep. I received a call that afternoon (Tuesday) advising me the parts place was already having a truck come to Clearwater the next day and was going to put my frame parts on the truck. Rob asked if I could bring the RV in on Wednesday evening and they would work on it first thing the next morning. The RV was completely fixed, to include a lube, inspection, and oil change by 1 p.m., Thursday (today). The wife and I are leaving for another RV adventure tomorrow morning for a 3-day weekend. Where can you call, schedule, and get a RV repaired (and an oil change) in less than a week? Prevention Maintenance Services, that's​ where!!!

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